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GUIDES

Your new spa cover will be custom-built based on the dimensions you provide. It's important to measure accurately, so grab a tape measure and double-check your measurements to ensure they're correct. 

Don't worry, measuring for your spa cover is easy, and we'll guide you through it! 

  • Direct Measurements from Your Spa : It's best to take measurements directly from your spa, rather than relying on the old cover. Over time, spa covers can lose their shape, leading to inaccurate measurements. If your old cover fit correctly, you can compare your measurements to those of the old cover for verification. 


  • Measuring Your Spa Dimensions : Measure the length and width of your spa in millimetres (mm), centimetres (cm) or meters (M). For common conventional spa cabinets, measure from the outermost edge of the spa shell.


  •   Measuring the Spa Lip : The measurement for the spa lip height determines the width of the spa cover skirt. The spa cover skirt is the part of the fabric that hangs down from the bottom of your cover and overlaps the top of your spa. Skirt conceals only acrylic shell lip. You can also measure from the bottom of your existing cover down to where the acrylic stops and the cabinet starts. 



What am I trying to measure? 

When measuring the corner of your spa, you are determining the straight distance from where the curve of the corner begins (Point A) to the outer edge of the spa (Point B).


How do I measure? 

  • Prepare a flexible measuring tape, a spirit level ruler, or a carpenter's square.
  • Ensure the spa's surface is clean and free from debris.
  • Identify the Corners: Locate the corners of your spa where the radius needs to be measured. Most spas have rounded corners.
  • Understand Corner Radius: The corner radius is the measurement from the point where the vertical side meets the horizontal side to the outer curve of the corner.
  • Measure the Radius:
  1. Place the measuring tape or ruler at the point where the vertical and horizontal sides meet.
  2. Extend the tape along the curve of the corner until you reach the outer edge.
  3. Take note of the measurement. The distance from the meeting point to the outer curve is your corner radius.
  • Confirm the measurements by comparing the lengths of different corners. They should be consistent, AB = CD, for example, 270mm for each corner. 



1. How do I place an order for a spa cover?

Ordering your spa cover is easy! Simply complete and submit the 'Get A Quote' form, we will then guide you through the process.


2. Can I customise my spa cover?

Absolutely! We offer customization options to ensure your spa cover perfectly fits your spa's dimensions.


3. How do I measure my spa for a custom cover?

Detailed measurement instructions are provided on our website. If you have any questions or concerns, free free to contact us.


4. What is the lead time for my custom spa cover?

The production time for custom spa covers may vary depending on seasonal demand. However, as our covers are locally manufactured, you are more likely to receive yours in less than 7 days.


5. Do you offer delivery for spa covers?

Yes, we offer delivery for spa covers. Please note that there are an additional cost for delivery.The cost of delivery varies depending on your location and the size of the spa cover. Please contact us for a quote.


6. What foam core do you offer? What is the density? 

We offer M-grade high-resistance and VH-grade premium-resistance foam selections. According to the Australian Standard AS 1366, Part 3-1992, which governs the EPS (Expanded Polystyrene) industry across Australia, the nominal density for M-Grade foam is 19 kg per cubic meter and for VH-Grade foam it is 28 kg per cubic meter. If you hear anyone claim their foam density exceeds these standards, it may be misleading or incorrect information, so please be aware.


7. Can I cancel or modify my order after placing it?

We start processing orders promptly to ensure quick turnaround. If you need to cancel or modify your order, please contact us as soon as possible. Please note that changes cannot be made after the order has entered the production stage.


8. Do you offer warranty on your spa covers?

As we stand behind the quality of our spa covers, we take responsibility for any mistakes and strive to provide the best, strongest spa covers. While we don't emphasize the number of years in our warranty, we ensure that our products are backed by our commitment to excellence.


  • Hard Cover: A spa cover that has a rigid exterior, often made of materials like durable vinyl, and an interior core typically made of Expanded Polystyrene (EPS) foam. It combines the strength and durability of a rigid cover with the excellent insulation properties of EPS foam, making it an effective and efficient option for covering and protecting your spa.
  • Soft Cover: Refers to a cover that is made of flexible materials, such as vinyl or fabric, without a rigid core.
  • Marine Grade Vinyl: It is a synthetic material that is specially designed to withstand harsh marine environments. It is a durable and high-quality material that is resistant to fading, cracking, and mildew, making it ideal for use in marine applications, such as upholstery. In the context of spa covers, marine-grade vinyl is often used as the outer covering material due to its durability and resistance to water and UV damage.
  • Foam Core: The inner core of a spa cover, typically made of closed-cell foam, which provides insulation and strength.
  • C-Channel: A type of reinforcement used along the edges of a spa cover to provide additional strength and support.
  • Skirt: The flap of material that hangs down from the edge of a spa cover, providing a seal around the spa to prevent heat loss.
  • Taper: The gradual decrease in thickness of a spa cover from the centre to the edges, which helps with water runoff and adds strength.
  • Heat Seal: A feature of the spa cover designed to prevent steam from escaping through the cover, typically achieved by creating a tight seal along the edges of the cover.
  • Spa Lip: Typically refers to the part of the spa shell where the edge of the cover rests. This lip is designed to provide a surface for the cover to sit on and create a seal to prevent heat loss.
  • Locking Straps: Straps with buckles or locks used to secure the spa cover in place when it is not in use.
  • Reinforced Hinge: A hinge on the spa cover that is reinforced with additional material to prevent tearing and provide durability.
  • R-Value: A measure of thermal resistance, indicating how well a material insulates against heat transfer. Higher R-values indicate better insulation.
  • Tie-Down Straps: Straps used to secure a spa cover to the spa, usually with clips or buckles.
  • Vapour Barrier: A layer of material that prevents moisture from penetrating the spa cover and damaging the foam core.
  • UV Protection: Treatment applied to the vinyl covering of a spa cover to protect it from damage caused by UV rays.
  • Cover Lifter: A device used to assist in removing and replacing a spa cover.
  • Corner Radius: In the context of spa covers refers to the curvature or roundedness of the corners of the cover. This measurement is typically specified in millimetres and describes the size of the curve at each corner. A larger corner radius results in a more rounded corner, while a smaller radius creates a sharper corner. 



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